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Assistant Learning & Development Manager

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Four Seasons

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Location:
United Kingdom , Hook, Hampshire

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Support the planning, coordination, and delivery of training initiatives across the hotel. From onboarding new employees to developing future leaders, your role will be instrumental in fostering a culture of continuous learning, engagement, and excellence. You will be a recognisable face across the hotel, known for your approachable, engaging presence and commitment to supporting every department through regular face to face interaction and support.

Job Responsibility:

  • Support the Director of People & Culture in delivering the hotel’s L&D strategy
  • Coordinate and deliver engaging on boarding and orientation programmes
  • Facilitate in-house training sessions and compliance refreshers
  • Champion Four Seasons’ core values and service standards through learning experiences
  • Collaborate with department leaders to identify training needs
  • Maintain training records and support with employee development plans
  • Inspire and support employees on their career journey within the Four Seasons brand
  • Engaging and collaborative with operations teams

Requirements:

  • Passionate about people development and creating exceptional employee experiences
  • Excellent communication and presentation skills
  • Strong organisational abilities and attention to detail
  • Previous experience in a learning and development or training-focused role, ideally within luxury hospitality
  • Confident facilitator with a warm, professional approach
  • Knowledge of learning tools, systems, and frameworks (desirable)
What we offer:
  • Excellent Training & Career development opportunities
  • Four Seasons employee travel programme
  • Be the guest experience at the hotel
  • BUPA Dental Health Care
  • Free meals in our staff restaurant while on duty including fruits, coffee/tea available throughout the day
  • Shuttle bus service from the hotel between Fleet & Church Crookham
  • Opportunities to build a successful career with global potential
  • Free uniform dry cleaning available
  • Annual themed employee party and many social, charitable & sporting events throughout the year
  • Access to Wagestream - salary advance benefit
  • Employee recognition programmes

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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