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To ensure smooth operation of the laundry department as per the set standards & procedures
Job Responsibility
Develops Standard Operating Procedure for new task or changed conditions, submitting the proposed new procedure to the Director of Housekeeping for approval
Schedules department personnel in accordance with projected occupancy and business activity to insure utmost operating efficiency and consistent with good service and quality
Possess a complete knowledge of washing, spotting, starching, and pressing techniques
Ensure that all items laundered within the hotel’s laundry are finished to the highest standard achievable and returned to the staff in immaculate condition
Organize movement of dirty and clean laundry
Ensure all damaged linen are sent to the discarding
Control and record chemical consumption and reorder as required
Assist in maintaining records of stock and equipment
Supervise all employees within the Laundry Department
Ensure daily production records for linen are maintained
Recommends employment, discharge and discipline of Laundry Production employees through consultation with Director of Housekeeping and HRD in accordance with local Labor regulation
Participate in all Manager meetings, presenting for open discussion and solution any operating problems of his Department which may involve or concern other operations of the hotel
Prepares all necessary operating reports for submission to Director of Housekeeping. Prepares and forwards monthly reports of the operation of the Laundry Production