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Assistant IT Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
India , Bengaluru

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a member of the property management staff, this entry-level position contributes general knowledge and skill in technology to provide first- and some second-level support and break-fix (repairs, installations, maintenance of all property-based systems). Generally works under supervision and within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance of all property-based systems. Has knowledge of sophisticated technology equipment/processes and Marriott proprietary systems.

Job Responsibility:

  • Works to ensure property is in compliance with appropriate Marriott International Policy and Information Security Manual
  • Implements solutions as directed to resolve discrepancies
  • Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks
  • May process invoices
  • Conducts periodic inventories of applications and hardware
  • Ensures technology assets are secured
  • Complies with technology-related vendor contracts
  • Provides exceptional customer service
  • Is professional and responsive to inquiries from customers/vendors/peer group
  • Provides timely, accurate, and detailed status reports as requested
  • Assists in disaster recovery and business continuity as it relates to technology
  • Installs, monitors, and maintains telecommunications equipment including cabling and providing technical guidance as needed
  • Performs adds/moves/changes/deletions
  • Supports end-use pager cellular phone issues
  • Troubleshoots high-speed Internet access problems
  • Escalates problems as appropriate through direct supervisor, Global Field Services, MSSC
  • Images desktops, installs new software applications, applies patches, maps drives to correct server/network
  • Moves/adds/changes PCs/peripherals
  • migrating data when necessary
  • Performs routine desktop backup as scheduled or directed
  • Provides end-user support to property staff, business center
  • Assists with setup or reset of security passwords
  • Supports email and use of MI network
  • Assists in creating and maintaining secure server environment
  • Performs server backups and routine preventative maintenance
  • Works as part of a team to execute a disaster recovery plan

Requirements:

  • College degree or equivalent work experience
  • Possess 3-5 years experience in like position
  • Previous experience in IR Global Field Services or Marriott Systems Support desirable
  • System-related professional certifications desired

Nice to have:

  • Previous experience in IR Global Field Services or Marriott Systems Support
  • System-related professional certifications

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
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