Assistant Information Technology Director Jobs

Pennsylvania Convention Center

Location:
United States, Philadelphia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Under the supervision of the Director of Information Technology, the Assistant IT Director will be responsible for assisting in the planning, implementation, support, and maintenance of the Pennsylvania Convention Center existing and future IT operations. This will include assisting in the implementation, support, maintenance, and management of a Microsoft-based server and computing environment.

Job Responsibility:

Assist the Director of IT with planning and executing the IT department’s mission to support the buildings business needs
Assist the Director of IT in managing the IT staff to help them maintain and support the venues technology infrastructure and its user’s needs
Assist the Director of IT in preparation of the annual operating and capital budgets
Implements, configures, tests, and maintains the integrity of LAN/WAN hardware, software, and services
Implements, configures, supports, and manages a traditional Microsoft-based computing Desktop, environment and a Virtual Desktop Infrastructure environment using Microsoft systems management software and tools
Responsible for ensuring the integrity and security of the Pennsylvania Convention Center network environments and stored data
Identifies network and system problems and determines and coordinates corrective actions
Makes recommendations to management for hardware/software enhancements based upon study and analysis of the current environment
Provides on-call support as required for all network and other technical issues
Assists Help Desk personnel in providing support when required
Works with other IT staff members and, when necessary, business unit partners to ensure effective systems solutions and prioritization of work
Develops detailed and comprehensive technical documentation, studies, and reports
Establishes and maintains effective relations with others including Pennsylvania Convention Center management, staff, and vendors
Performs other job-related duties as assigned
Directly supervises the Network Technicians and Part-Time Network Technicians

Requirements:

Bachelor’s Degree in a technical field or preferred, or commensurate experience
Minimum of three (3) years of increasing responsibility in implementing, administering, and managing complex LAN/WAN, server, and Microsoft computing environments
Minimum of three (3) years of hands-on, verifiable experience configuring, implementing, supporting, administering and managing network hardware, devices, and software within a Microsoft infrastructure framework and Windows Server environment
Minimum of three (3) years of hands-on, verifiable experience with installing, hardening, patching, maintaining, upgrading, and managing Microsoft computing environments
Minimum of three (3) years of hands-on, verifiable experience in configuring, supporting, maintaining, and managing policies, rights, and securities within a Windows Server (2008/2012) Active Directory environment
A demonstrable level of relevant technical competency and experience in related areas
A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking
A practical level of experience implementing and administrating common TCP/IP-based services
A working knowledge of common network monitoring and security utilities
Experience with design, implementation, and troubleshooting EIGRP and BGP networks
Demonstrable experience using root-cause analysis in order to troubleshoot network and other IT-related problems and issues
Ability to direct special projects involving the implementation of IT-related initiatives as well as to operate as part of a project team and to manage small teams of personnel
Strong verbal and written communication skills (including experience in developing and maintaining technical documentation), interpersonal skills, and a commitment to quality and providing exemplary customer service required
Strong customer service skills, including excellent communication skills required
Must be able to work flexible work hours commensurate with event schedules and event needs

Nice to have:

Minimum of three (3) years of hands-on, verifiable experience in configuring, maintaining, and managing Microsoft System Center Configuration Manager/Systems Management Server (SMS) is preferred but not required
Verifiable Experience in the development, deployment and administration of a Virtual Desktop Infrastructure environment
Experience in the use of Hyper-V and in maintaining virtualized server environments is highly desirable
Experience in implementing and maintaining wireless network environments is highly desirable
Experience in the implementation, configuration, and maintenance of Linux operating systems is desirable
Evidence of any or all of the following certifications is highly desirable: Cisco CCNP or CCNA
Microsoft MCITP, MCSE, and/or MCSA
Xirrus wireless solutions is desired but not required
Also, experience with Cisco Security Software is desirable but not required

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Information Technology Director