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The In-Store Creative Design team is responsible for delivering in-store solutions for new customer experience propositions by store format. Creating engaging, functional and brand aligned retail environments that enhance the customer experience and drives commercial performance. The role focuses on assisting with concept development, design documentation and store rollout activity. While also developing technical, creative and commercials skills within a fast-paced environment
Job Responsibility:
Creation of in-store creative briefs through to delivery of design intent concepts, in line with business objectives and customer insights
Work closely with subject matter experts (both internal and external) to deliver practical designs - reviewing operational, commercial and accessibility requirements, within budget
Review of basic creative design drawings, including plans, elevations, and on shelf displays.
Present design concepts clearly and confidently to stakeholders
Support in translating the creative intent into communication, merchandising, layout and design development briefs
Managing the design and development of on-shelf display aids directly with our external agencies
Brief and liaise with internal visualiser to achieve wider sign off for bespoke / new store concepts
Support prototype build reviews & attend site review, supplier meetings and design reviews where appropriate
Work within critical paths and costs in line with project plans and support creation of PINS reports
Assist in reviewing stores and trials post launch to capture learnings and feedback
Support the approval of 3rd party brand designs across the store, including our premium brands (which includes relationship building with our key partners)
Maintain design documentation and standards
Learn and apply basic principles of retail design and spatial storytelling
Be curious about retail trends, sustainability and customer behaviour
Day-to-day tasks including updating project PINS and raising POs
Requirements:
Good communication skills, with the ability to express ideas through both written and oral communication to either individuals or groups
Strong visual and organisational skills
Have some experience and knowledge of design processes, from creation of a brief to managing a concept into reality
Ability to work well with other across different teams and build relationships. Holding others to account and able to deal with challenging conversations, escalating where expectations are not met
Ability to collaborate with and lead external agencies and brands, with experience in project management, managing critical paths and costs in line with project plans while managing stakeholders in line with expectations
Able to work at pace to deliver business plans right first time in line with critical dates and within budget
Understand our customers’ needs ensuring we can continue to develop and innovate the customer experience for the future. With an awareness of customer, market changes and industry best practice, and a passion for retail design
A proactive, creative thinker who focusses on future thinking whilst keeping processes simple
Have a basic understanding of fixture, fittings, constructions and materials.
What we offer:
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.