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Assistant In-Room Dining Manager

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Four Seasons

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Location:
Mexico , Tamarindo

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

About the role: Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction. As an Assistant Department Leader you will motivate and develop a team, leading by example at all times and instill a culture of continuous learning and improvement among your staff. You are actively involved in identifying and assessing the needs of your team and investing in their career development through effective coaching, training and by instilling company our values. When dealing with external and internal customers you live by the Golden Rule. You will use your unique personality and service style fulfilling the Four Seasons Brand and Resort standards creating a special and memorable experience!

Job Responsibility:

  • Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction
  • Motivate and develop a team, leading by example at all times and instill a culture of continuous learning and improvement among your staff
  • Actively involved in identifying and assessing the needs of your team and investing in their career development through effective coaching, training and by instilling company our values
  • Use your unique personality and service style fulfilling the Four Seasons Brand and Resort standards creating a special and memorable experience

Requirements:

  • Minimum 3 years management experience in Restaurant or Room Service operations
  • Demonstrate adaptability to live in a remote location
  • Excellent English and Spanish (Preferred) language
  • The ability to oversee all aspects of the Restaurant operation, including scheduling, training and motivating the team
  • The ability to ensure there is consistency of quality and efficiency of food & beverage service
  • The ability to ensure Four Seasons standard service procedures are followed at all times
  • The ability to work closely with the Room Service Manager and Culinary team
  • The ability to ensure that sanitation standards as set forth by Four Seasons and federal regulations are in compliance as well as the cleanliness and organization of the Room Service area
  • The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
  • The ability to communicate with employees and managers to ensure operational needs are met
  • The ability to coordinate personal training to guarantee a high level of service and productivity
  • Successful candidates must possess legal work authorization in Mexico
What we offer:
  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Employee discount for stays at any Four Seasons worldwide
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals
  • Access to hotel fitness and wellness programs (where applicable)
  • Recognition programs and employee wellness initiatives

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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