Assistant Human Resources Mgr

• Support the Human Resources Manager with functions related to hourly employee recruitment, staffing, scheduling, employee records/retention, employee onboarding, event day employee check in, employee engagement, payroll/tips processing
• Support the Human Resoures Manager with general employee relations issues
• provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice
• Provide consultation to managers on policies and compliance regarding employment-related matters
• Support the Human Resources Manager with the investigate and resolultion of employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources
• Conduct interviews and prepare relevant documentation using investigation guidelines
• Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion
• Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion
• Support the coordination of leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws
• Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs)
• Assist with HR projects and initiatives as the need arises
• audit SharePoint site to ensure information is current and accessible

• 2 + years of experience in employee relations or related experience
• Bachelor's degree in HR or a equivalent experience required
• Strong written and verbal communication skills
• able to communicate with tact and diplomacy
• Ability to influence others on policies, practices, and procedure
• Effective at capturing and synthesizing information from multiple parties
• Solid understanding of employment laws
• Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
• Ability to work an event based schedule which will include evenings, weekends and holidays
• Proficient in Microsoft Office
• Bilingual preferred

Bilingual preferred

• medical
• dental
• vision
• work/life resources
• retirement savings plans like 401(k)
• paid days off such as parental leave and disability coverage