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Assistant Human Resources Manager

aramark.co.uk Logo

Aramark UK

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Location:
United States , Boston

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

65000.00 - 75000.00 USD / Year
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Job Description:

Aramark Sports & Entertainment is seeking an Assistant Human Resources Manager for our New England District which includes Fenway Park, House of Blues, MGM Music Hall and Jet Blue Park. This position is onsite and will be based out of Fenway Park in Boston, MA. The Assistant Human Resource Manager is responsible for providing support to managers and employees regarding HR policies and practices, researching and/or investigating concerns, and making recommendations that promote positive employee relations. The main area of responsibility is to serve as a resource to management and employees in solving day-to-day workplace matters. Schedule: This position requires flexible, full-time availability, including nights, weekends, holidays, and 25% travel to Jet Blue Park, Fort Myers, FL.

Job Responsibility:

  • Resolve general employee relations issues
  • provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice
  • Provide consultation to managers on policies and compliance regarding employment-related matters
  • Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources
  • Conduct interviews and prepare relevant documentation using investigation guidelines
  • Recommend appropriate resolution of complaints, develop action plans, and follow up to ensure completion
  • Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion
  • Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws
  • Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs)
  • Responsible for participating in regional job fairs for hourly vacancies
  • engage in-person and online with prospective candidates

Requirements:

  • 2 + years of experience in employee relations or related experience
  • Bachelor's degree in HR or a equivalent experience required
  • Strong written and verbal communication skills
  • able to communicate with tact and diplomacy
  • Ability to influence others on policies, practices, and procedure
  • Effective at capturing and synthesizing information from multiple parties
  • Solid understanding of employment laws
  • Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
  • Proficient in Microsoft Office and experience with case management technology preferred

Nice to have:

Proficient in Microsoft Office and experience with case management technology preferred

What we offer:
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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