Assistant Housekeeping Manager Job at Four Seasons (Surat Thani)

Assistant Housekeeping Manager

Four Seasons

Location:
Thailand , Surat Thani

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Housekeeping Assistant Manager ensures our guest accommodation and all areas front and back of house are maintained in a spotless condition at all times. They assume a very "hands on" management of the day to day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules, and working closely with the Front Office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff, and assume responsibility for the Department in the absence of the Housekeeping manager and the Director of Housekeeping.

Job Responsibility:

The ability to train housekeeping employees in order to achieve the standards of cleanliness in guestrooms
The ability to conduct performance evaluations in accordance with hotel policies
The ability to make recommendations and follow through on disciplinary action for assigned staff
The ability to inspect every room daily on assigned floors
The ability to monitor the performance of Villas attendant to there are sufficient supplies on the guest floors and the hallways are maintained according to standards
The ability to participate in the inventories of guest supplies, linen and cleaning supplies
The ability to be familiar and understand all hotel and departmental policies, procedures and standards established by the Director of Housekeeping and the Four Seasons Hotels
The ability to participate in the yearly housekeeping and expenses labor budget preparation
The ability to coordinate engineering work orders for assigned areas and follow-up inspections
The ability to coordinate cleaning schedules for Villas attendant and Houseman of deep cleaning items
The ability to participate in the daily scheduling of housekeeper's assignments
The ability to assist in conducting monthly staff meetings
The ability to monitor cost control programs for housekeeping labor and supplies
The ability to maintain a high level of employee morale
The ability to complete daily housekeeping labor standards in order to monitor labor controls
The ability to perform other tasks or projects as assigned
Ensure smooth guest arrival and departure experiences
Collaborate with other departments to maintain a seamless flow of communication and deliver exceptional service

Requirements:

Must have existing work authorization to work in the country of Thailand
Proven experience in a similar role within a luxury hotel or resort
Excellent communication, problem-solving, and guest service skills and a strong team player
Excellent personal presentation and interpersonal skills
Proficiency in hotel management software and systems
Warmth, care and genuine enthusiasm when dealing with guests and internal customers
Commitment to upholding Four Seasons Service and Culture standards
Ability to handle multiple tasks and remain calm under pressure
Ability to function effectively in an unsupervised environment

What we offer:

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Additional Information:

Job Posted:
March 19, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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