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Assistant Housekeeping Manager

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Marriott Bonvoy

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Location:
United Kingdom , Edinburgh

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

W Edinburgh is hiring an Assistant Housekeeping Manager. With W Edinburgh winning the coveted "Scottish Hotel of the Year 2025" award and entering the Forbes Travel Guide with a prestigious "Recommended" rating for 2026, now is the perfect time to join and take your career to the next level. We invite you to play an integral part in bringing to life this unique brand in Edinburgh. Please note this is a fixed-term maternity cover role lasting 12 months. Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. Reporting to the Executive Housekeeper, the Assistant Housekeeping Manager at W Edinburgh has responsibility for leading the day-to-day operations of the Housekeeping department, ensuring all talent have the right resources in place to meet the demands of the hotel in both guest bedrooms and public spaces.

Job Responsibility:

  • Ensures knowledge and understanding of Health and Safety regulations are up to date
  • Oversees all lost and found procedures
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs to prepare work assignments for the team
  • Inventories stock to ensure adequate supplies
  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
  • Works effectively with the Engineering department on guest room maintenance needs
  • Understands and complies with loss prevention policies and procedures
  • Ensures all employees have proper supplies, equipment and uniforms
  • Assists in supervising an effective inspection program for all guestrooms and public space
  • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary
  • Supervises Housekeeping and all related areas in the absence of the Executive Housekeeper
  • Observes service behaviours of employees and provides feedback to individuals
  • continuously strives to improve service performance
  • Handles guest problems and complaints seeking assistance from the Executive Housekeeper as necessary
  • Ensures the team is trained to meet the hotel’s cleanliness standards
  • Sets a positive example for guest relations
  • Work in collaboration with wider hotel management team to ensure a successful hotel operation

Requirements:

  • A keen eye for detail
  • Strong organization and multi-tasking skills
  • Strong communication skills
  • Previous experience managing a large team
  • Previous experience working in five-star, luxury hotels
  • A positive mindset
  • A genuine passion for their role
What we offer:
  • World class training and development, including leadership development
  • Unlimited career opportunities (internationally and locally)
  • Bonus plan
  • Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
  • Company pension scheme
  • Private medical insurance
  • Wellness and mental health programmes
  • Discounted accommodation, food and beverage in over 9,000 hotels all over the world
  • Discounts for your friends and family

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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