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The Assistant Housekeeping Manager supports the Housekeeping leadership team in ensuring the highest standards of cleanliness, comfort, and service throughout the resort. This role plays a key part in maintaining the cleanliness of our villas and public areas while inspiring and developing a dedicated team.
Job Responsibility
Assist in overseeing daily housekeeping operations, including villas, public areas, and laundry
Ensure all guest rooms and public spaces meet Four Seasons standards of cleanliness and presentation
Support recruitment, training, and development of the housekeeping team
Foster a positive and collaborative work environment
Conduct regular inspections and follow up on maintenance or service issues
Manage inventory, supplies, and cost control within the department
Handle guest requests and concerns with professionalism and care
Support Director of Housekeeping in administrative task and reporting
Works harmoniously and professionally with co-workers and supervisors
Requirements
Previous experience in a housekeeping supervisory or assistant manager role, preferably in a luxury hospitality environment
Strong leadership and interpersonal skills
Excellent communication and organization skills
reading, writing, and oral proficiency in the English language
Knowledge of other foreign languages is a plus
Attention to detail and a commitment to quality
Ability to work under pressure in a fast-paced environment
A passion for service and creating memorable guest experiences
Nice to have
Knowledge of other foreign languages
What we offer
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide