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The Doubletree by Hilton Pittsburgh - Green Tree is currently hiring for the position of Assistant Housekeeping Manager. If you would like to be a part of an environment where teamwork is emphasized, and individual excellence is encouraged then this is the place for you. Doubletree by Hilton Pittsburgh - Green Tree associates enjoy a dynamic and exciting work environment, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.
Job Responsibility:
Participates in directing and controlling the operations of the Housekeeping Department and coordinating the cleaning of guest rooms and public areas as efficiently as possible keeping the highest standards of cleanliness as specified by Doubletree brand standards
Participates in the following: a. Monthly department meetings b. Pre-Shift meetings c. Inventory of Supplies
Requirements:
Qualified candidates should be dedicated, and self-motivated and willing to work together to maintain the company's high standards of customer service
Provides supervisory guidance, reinforces training and initiates disciplinary action when needed
Makes suggestions and recommendation for all matters pertaining to associates such as hiring, firing, change of employment status, etc.
Trains all associates in the Housekeeping Department how to perform their job duties to the best of their abilities
Schedules, evaluates and directs all personnel
Takes immediate actions on problems that are encountered in the Housekeeping Department
Inspects guest rooms and all public corridors and outlets daily to ensure that the quality assurance program is in effect
Follows up to ensure that routine projects are completed, i.e., carpet shampooing, wall washing, rotation of mattress, etc.
Writes reviews and approves weekly schedules on a daily basis for the entire department
Orders requisitions and keeps a perpetual inventory of supplies needed to perform the operating functions of that department
Researches and evaluates new products and methods to increase efficiency and productivity
Report all maintenance problems with his/her area of responsibility. Follows up on the repairs
Ensure the key issuance procedure is being followed to safeguard the department’s security
Maintains excellent communication skills with the front office to ensure that there is coordination of their work to the daily arrival pattern
Is responsible for the hotel’s lost and found department
Interviews and hires new personnel when needed
Evaluates staff performance continually throughout the year
Learns, understands and refers to the Brand Standards
Responsible for developing performance standards, procedures and rules used to ensure work habits and a safe work environment
Conducts regularly scheduled training sessions on proper and safe work habits
Provides for a safe work environment by following all safety and security procedures and rules
Utilizes protective equipment
Communicate effectively with guests and team members, i.e., provide information, answer questions, assist with problems and service recovery, etc.
What we offer:
401(k) matching
Dental Insurance
Vision Insurance
Health insurance
Life insurance
Employee Discount
Paid time off
Participation in the Hilton Employee discount program that offers heavily discounted rates to employee and family/friends at the Hilton Family of hotels
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