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The Assistant Housekeeping Manager is generally responsible for assisting the Executive Housekeeper, in managing housekeeping operations to include rooms, public areas and back of the house areas to achieve and maintain the hotel’s high standard of cleanliness. The Assistant Housekeeping Manger will be the departmental manager in the absence of the Executive Housekeeper.
Job Responsibility:
Create 100% guest satisfaction by providing genuine hospitality and by exceeding guest expectations
Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all housekeeping areas, including all guestrooms, public areas, offices, laundry, lockers and storage areas in both the front and back of house. Oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement
Assists in the hiring, training and career development of all housekeeping employees
assists with performance evaluations and communicating performance standards
Requirements:
Minimum 2 years’ experience as a Housekeeping Supervisor
Proficiency with computers
A team member with a positive attitude and a proven track record in results
Superior time management, organizational, problem resolution, and communication skills
Strong leadership, supervisory and decision-making skills
Strong commitment to quality & guest service orientation
Must be efficient. Ability to multitask in a fast-paced environment and maintain a high-level attention to detail. Self-motivated and able to manage people and processes
Must have strong customer support orientation (for internal/external customers) and demonstrate professional demeanor at all times
What we offer:
Subsidized housing ($300 / month)
subsidized meals
use of onsite fitness facilities, pools, discounts at spa, and golf course