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Assistant Housekeeping Manager

India, Goa · Job Posted July 03, 2026
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Job Description

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

Job Responsibility

  • Supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry
  • Working with employees to clean and maintain guestrooms and public space
  • Completing inspections and holding people accountable for corrective action
  • Ensuring guest and employee satisfaction while maintaining the operating budget
  • Managing Housekeeping Operations and Budgets
  • Ensuring knowledge and understanding of OSHA regulations are up to date
  • Overseeing all lost and found procedures
  • Obtaining list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
  • Inventorizing stock to ensure adequate supplies
  • Ensuring guest room status is communicated to the Front Desk in a timely and efficient manner
  • Working effectively with the Engineering department on guest room maintenance needs
  • Understanding and complying with loss prevention policies and procedures
  • Ensuring all employees have proper supplies, equipment and uniforms
  • Assisting in supervising an effective inspection program for all guestrooms and public space
  • Managing linen inventory and guest supplies and assisting in the ordering of supplies as necessary
  • Supervising Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager
  • Observing service behaviors of employees and providing feedback to individuals
  • Continuously striving to improve service performance
  • Handling guest problems and complaints
  • Assisting in the review of comment cards and guest satisfaction results with employees
  • Setting a positive example for guest relations.

Requirements

  • High school diploma or GED
  • 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required.

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