Assistant Housekeeping Manager

• Assist in managing housekeeping operations and budgets
• Assist in lost and found procedures
• Prepare work assignments
• Inventory stock to ensure adequate supplies
• Communicate guest room status to Front Desk
• Work with Engineering department on maintenance needs
• Ensure employees have proper supplies, equipment and uniforms
• Assist in supervising inspection program for guestrooms and public space
• Manage linen inventory and guest supplies
• Supervise Housekeeping in absence of Director of Services or Housekeeping Manager
• Observe service behaviors and provide feedback
• Handle guest problems and complaints
• Review comment cards and guest satisfaction results with employees

• High school diploma or GED
• 1 year experience in the housekeeping or related professional area
• OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• no work experience required

Bonus eligible