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The Housekeeping Assistant Manager ensures our guest accommodation and all areas front and back of house are maintained in a spotless condition at all times. They assume a very 'hands on' management of the day to day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules, and working closely with the Front Office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff, and assume responsibility for the Department in the absence of the Director or Assistant Director of Housekeeping.
Job Responsibility:
Ensure guest accommodation and all areas front and back of house are maintained in a spotless condition at all times
Assume a very 'hands on' management of the day to day operation of the Housekeeping Department
Establish and control planned cleaning schedules
Work closely with the Front Office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards
Assist Supervisors with training and supervision of Housekeeping staff
Assume responsibility for the Department in the absence of the Director or Assistant Director of Housekeeping
Requirements:
Two years experience in a supervisory role in Rooms division
Good written and spoken English skills
Computer proficiency with MS Excel and Word
Demonstrated ability to lead a multicultural team
Solid business acumen
Passion for service
Strong training and supervisory skills
Excellent personal presentation and interpersonal skills
College degree or diploma preferably specializing in Hotel management or equivalent experience is recommended