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Assistant Housekeeping Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
China, Shanghai

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Assistant Housekeeping Manager at Shanghai Marriott Hotel Pudong East is responsible for overseeing housekeeping staff, ensuring cleanliness and condition of guest rooms, and assisting in staff management and training. The role emphasizes adherence to safety, quality, and company standards while delivering exceptional guest service.

Job Responsibility:

  • Enter status of rooms cleaned
  • Complete checklists to report cleanliness and condition of each assigned area
  • Complete required Housekeeping paperwork
  • Identify room assignments and type of cleaning required for each room
  • Inspect guest rooms after being cleaned by Housekeeper
  • Respond promptly to requests from guests and other departments
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • Speak with others using clear and professional language
  • Follow all company and safety and security policies and procedures
  • Develop and maintain positive working relationships with others

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
  • Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
  • Ability to stand, sit, kneel, or walk for an extended period across an entire work shift
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
What we offer:
  • Equal opportunity employer
  • Training and development opportunities
  • Recognition programs
  • Access to a diverse global team
  • Holistic well-being support

Additional Information:

Job Posted:
June 05, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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