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Assistant Housekeeping Manager

Malaysia, Putrajaya Employment contract · Job Posted May 30, 2026
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Job Responsibility

  • Ensures knowledge and understanding of OSHA regulations are up to date
  • Oversees all lost and found procedures
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
  • Inventories stock to ensure adequate supplies
  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
  • Works effectively with the Engineering department on guest room maintenance needs
  • Understands and complies with loss prevention policies and procedures
  • Ensures all employees have proper supplies, equipment and uniforms
  • Assists in supervising an effective inspection program for all guestrooms and public space
  • Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary
  • Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager
  • Observes service behaviors of employees and provides feedback to individuals
  • continuously strives to improve service performance
  • Handles guest problems and complaints seeking assistance from supervisor as necessary
  • Assists in the review of comment cards and guest satisfaction results with employees
  • Sets a positive example for guest relations.

Requirements

  • High school diploma or GED
  • 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required.

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