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Assistant Hotel Manager

United Kingdom, London 28000.00 GBP / Year · Job Posted January 16, 2026
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Job Description

Assistant Hotel Manager role at Travelodge London Stockley Park, responsible for leading teams to deliver an outstanding customer experience. Part of a company with over 600 hotels across the UK, Spain and Ireland, focused on unbeatable value and quality.

Job Responsibility

  • Leading, coaching and motivating the hotel teams
  • Working with team members to create personal development plans
  • Recruiting motivated team members and ensuring a warm and welcoming induction
  • Ensuring food is prepared and presented to brand standard (if in Bar Cafe hotel)
  • Maximising food and beverage sales by cross and upselling (if in Bar Cafe hotel)
  • Reviewing customer feedback to produce targeted action plans
  • Making sure rooms and public areas are cleaned using company best practice
  • Reporting and overseeing any repairs or maintenance needed
  • Rota management, banking and health & safety
  • Driving awareness and engagement for incentive schemes

Requirements

  • Previous experience leading a team in a service led customer facing industry
  • Food & beverage experience (advantageous for Bar Cafe hotel)
  • Friendly, engaging and welcoming by nature
  • Ability to thrive in a fast paced and evolving environment
  • Results focused with enjoyment of working towards KPIs and scorecard targets
  • Straightforward communication style

Nice to have

Food & beverage experience (if applying for a Bar Cafe hotel)

What we offer

  • Annual bonus up to 13% by achieving KPI targets
  • Flexible and part time working hours
  • 50% discount on rooms plus food and soft drinks
  • Discounts for friends and family with thousands of rooms at £19.99
  • £50 voucher on each work anniversary
  • 28 days annual leave (inclusive of bank holidays) plus additional holiday with each year of service (capped after 5 years)
  • High street retailer and mobile phone discounts
  • Pension scheme totalling 8% (employer contribution 3%)

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