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This is an operational role based at our depot, with daily attendance required at the start and end of each working day. You will support the Highway Support Officer in the selection and ordering of Category 2 schemes, with a particular focus on managing and assessing enquiries within the Confirm system. The role requires a strong commitment to meeting safety, environmental, and quality standards, while ensuring the needs of clients and stakeholders are met both internally and externally. You will also contribute to the delivery of the Ringway Hertfordshire Business Plan objectives and undertake supervisory responsibilities to ensure the efficient and effective execution of both planned projects and third-party works.
Job Responsibility:
Carry out Enquiry investigation
Enquiry responses either directly or via Customer/Enquiry Coordinator
Undertake Insurance inspections
Assisting with the LICE process specifically to do with overgrown vegetation
Category 2 job raising on Confirm and job pack production
Requirements:
Experienced in working with Microsoft Office
Software systems related to highway maintenance such as Confirm and Esri
Good written skills including report writing
Accuracy/attention to detail
Previous experience working and managing in the highway maintenance industry
What we offer:
Flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities