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As Assistant Head Housekeeper you will support the Head Housekeeper and Housekeeping Team to deliver amazing brand standards and immaculate guest facilities. You will have the drive and determination to really succeed and make a difference. With proven leadership and people management skills, you will have a passion for delivering very high standards of cleanliness. Additionally excellent communication and attention to detail will be required. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
Job Responsibility
Ensuring that the team maintains the highest standards of cleanliness within guest bedroom and bathroom facilities and within public areas
You will guide the team to ensure that company brand standards of quality and cleanliness are maintained at all times
Respond to audits that are completed by the company to ensure continual improvement is achieved
Assist the manager in controlling the housekeeping budget, in relation to occupancy, departmental expenses and staff rota's
Ensuring the linen room is operated effectively
Managing the department in the absence of the Head Housekeeper
Requirements
Ability to demonstrate a customer focused attitude and have a flexible approach towards your duties and responsibilities
You have the initiative to work alone whilst also having the ability to contribute to your team
Previous experience of working in a Housekeeping department at a supervisory level
preferably within a 4 or 5 star operation
What we offer
29 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Healthy meals to enjoy while you're working
Access to an external Employee Assistance Programme
Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
£200 referral bonus when your friends or family join the team
Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family
Involvement in our employee recognition schemes
Long service recognition
Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
50% discount in our restaurants
Cycle to Work Scheme
Discounted room rates for employees, friends, and family