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Assistant Head Concierge

United Kingdom, London Employment contract · Job Posted May 27, 2026
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Job Description

The London EDITION is looking for its next Assistant Head Concierge! Would you like a job that gives you… Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000! £5 breakfast when staying in most of our European hotels Discounted food & drink in all our restaurants and bars Discounts for your friends and family Food in shifts - Meals on us! Wellness and mental health programmes Flexible scheduling 28 Holiday days (including Bank Holidays) World class training and development, including leadership development Unlimited career opportunities (internationally and locally) Specially curated discounts in thousands of shops Amazing staff parties …and much more We are looking for a driven, diligent and friendly Assistant Head Concierge to join the team at The London EDITION hotel. As an Assistant Head Concierge you will: Respond to guest requests for special arrangements or services (e.g., transportation, reservations, tours) by making arrangements or identifying appropriate providers Respond to special requests from guests with unique needs and follow up to ensure satisfaction Support the Head Concierge with supervision of the team and administration Work closely with other departments to ensure a seamless guest experience …to name a few! Our most successful Assistant Head Concierge is someone who: Is an expert in the surrounding area and enjoys trying the newest hot spots Thrives making the guests stay personalized and memorable Has organizational skills and can multitask under pressure Has an eye for detail and a passion for all things happening in and around London EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar. If this sounds like the perfect place for you, apply to be our next Assistant Head Concierge today! EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Responsibility

  • Respond to guest requests for special arrangements or services (e.g., transportation, reservations, tours) by making arrangements or identifying appropriate providers
  • Respond to special requests from guests with unique needs and follow up to ensure satisfaction
  • Support the Head Concierge with supervision of the team and administration
  • Work closely with other departments to ensure a seamless guest experience

Requirements

  • Is an expert in the surrounding area and enjoys trying the newest hot spots
  • Thrives making the guests stay personalized and memorable
  • Has organizational skills and can multitask under pressure
  • Has an eye for detail and a passion for all things happening in and around London

What we offer

  • Discounted accommodation in over 9,000 hotels all over the world
  • £5 breakfast when staying in most of our European hotels
  • Discounted food & drink in all our restaurants and bars
  • Discounts for your friends and family
  • Food in shifts - Meals on us
  • Wellness and mental health programmes
  • Flexible scheduling
  • 28 Holiday days (including Bank Holidays)
  • World class training and development, including leadership development
  • Unlimited career opportunities (internationally and locally)
  • Specially curated discounts in thousands of shops
  • Amazing staff parties

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