Assistant Guest Services Manager

Oversees the Guest Services and front drive operations and acts as the manager on duty in the hotel when senior managers are not available. Supervise, train and motivate employees within Guest Services and Valet department to thoroughly understand all of their duties and responsibilities. Helps manages the staff at the Guest Services. Directs all activities to ensure communications and follow-up on any problems, guest requests or special requirements. Reviews and monitors schedules of staff within the department. Monitors their activities to assure that standards are being met, staff is being supported and guest needs are being met.