Assistant Guest Service Manager Job at Marriott Bonvoy (Putrajaya)

Spa Guest Service Assistant

Provide spa orientation and services to guests at The Westin Fiji Golf Resort & ...

Location

Fiji

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Eligible for individuals with working rights in Fiji
Ability to reach, bend, twist, pull, and stoop
Ability to move, lift, or carry objects weighing less than or equal to 10 pounds
Ability to stand, sit, or walk for an extended period of time

Job Responsibility

Provide general spa orientation to guests upon arrival
Offer guests amenities such as water, juice, or heated neck pillows
Answer questions about general property information and amenities
Escort guests to and from treatment rooms
Check computer for updates and changes to schedule regularly throughout the day
Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas
Dispose of trash and dirty linens in the proper area
Secure supplies and equipment at the end of each shift
Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations
Report accidents, injuries, and unsafe work conditions to manager

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Commitment to associate well-being
Global team environment

Parttime

Guest Service Manager

At Marriott International, we are dedicated to being an equal opportunity employ...

Location

China , Xinjiang Sayram Lake

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
at least 1 year of related work experience
at least 1 year of supervisory experience.

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
set up accurate accounts for each guest according to their requirements
enter Marriott Rewards information
ensure rates match market codes
document exceptions
secure payment prior to issuing room key, verify/adjust billing
compile and review daily reports/logs/contingency lists
complete cashier and closing reports
supply guests with directions and property information
accommodate guest requests, contacting appropriate staff if necessary

What we offer

Equal opportunity employer
supportive work environment
connection to global Marriott portfolio.

Fulltime

Guest Service Manager

Guest Service Manager position at The Westin Wenzhou responsible for processing ...

Location

China , Wenzhou

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Process all payment types, vouchers, paid-outs, and charges
Balance and drop receipts
Count and secure bank at beginning and end of shift

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Committed to non-discrimination
Empowering environment
Wellness programming

Fulltime

Guest Services Manager

Assist in managing guest services and ensuring operational excellence at Courtya...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
at least 1 year of related work experience
at least 1 year of supervisory experience.

Job Responsibility

Process all guest check-ins
verify guest identity
set up accurate accounts for each guest
handle payment processing
review reports and logs
assist management in training, evaluating, and coaching employees
build positive working relationships
follow company policies and procedures
address guest and employee concerns
protect company assets

What we offer

Equal opportunity employer
Access to a global team environment
Opportunities for personal growth and development.

Fulltime

Assistant Guest Service Center Manager

The Assistant Guest Service Center Manager at The Ritz-Carlton Bali will ensure ...

Location

Indonesia , Bali

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor's degree from accredited university or college
At least 2 years of related work experience
Less than 1-year supervisory experience

Job Responsibility

Coordinate, direct, and ensure telephone, fax, and modem lines are installed, maintained, and dismantled correctly
Process guest check-ins, check-outs, room assignments, reservations, and cancellations
Block rooms
activate keys
Set up guest accounts
verify/adjust billing
secure payment
Operate telephone switchboard station
assist with all calls/requests
relay messages

What we offer

Chance to be proud of the work you do and who you work with
Opportunity to join a portfolio of brands with Marriott International
Empowerment to be creative, thoughtful, and compassionate
Inclusive, people-first culture
Commitment to non-discrimination on any protected basis

Fulltime

Assistant Director of Guest Service

Responsible for all front office functions and staff. Areas of responsibility in...

Location

Italy , Roma

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in guest services, front desk, or related professional area

Job Responsibility

Responsible for all front office functions and staff
Directs and works with managers and employees to execute front office operations
Strives to improve guest and employee satisfaction
Maximizes financial performance of the department
Leads Guest Services Team
Maintains Guest Services and Front Desk Goals
Manages Projects and Policies
Ensures Exceptional Customer Service
Manages and Conducts Human Resource Activities

Fulltime

Front Office Guest Service Assistant

Our Front Office Guest Service Assistants are responsible for providing the high...

Location

United Kingdom , Stockton-on-Tees

Salary:

12.71 GBP / Hour

Aimbridge Hospitality EMEA

Expiration Date

January 14, 2026

Requirements

Communication skills: Excellent communication skills, both verbal and written
Organisational skills: Good organizational skills to manage workload efficiently
Attention to detail: Detail-oriented to ensure all guest information is accurate and bookings are processed efficiently
Technical skills: Basic computer skills, including proficiency in Microsoft Office, email, and internet use
Experience with hotel management software systems such as Opera or Fidelio will be an added advantage
Passionate about providing an exceptional guest experience and living through brand standards

Job Responsibility

Greeting guests
Assisting with check-in and check-out
Handling inquiries and complaints
Booking reservations
Providing information about local attractions
Maintaining a clean and organised workspace
Remaining calm and professional in high-pressure situations
Offering support to colleagues across all areas of the business to ensure a first-class guest experience

What we offer

Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Uncapped incentives to reward you for your contributions
Free staff parking

Parttime

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Assistant Spa Manager

Assists with supervising and coordinating activities of employees delivering spa...

Location

Saudi Arabia , The Red Sea Resort

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
1 year experience in the spa, guest services, or related professional area

Job Responsibility

Assists with supervising and coordinating activities of employees delivering spa services
Ensures all employees have the proper supplies, equipment and uniforms
Comprehends budgets, operating statements and payroll progress reports
Manages supplies and equipment inventories within budget
Maintains cleanliness of spa and related areas and equipment
Ensures employees understand expectations and parameters
Sets a positive example for guest relations
Interacts with guests to obtain feedback on product quality and service levels
Handles guest problems and complaints
Empowers employees to provide excellent customer service

Fulltime

Assistant Guest Service Manager

Marriott Bonvoy

Location:
Malaysia , Putrajaya

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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Job Posted:
January 05, 2026