Assistant Guest Service Manager

At Pier One Sydney Harbour, every guest interaction is an opportunity to create a lasting moment. We're looking for an Assistant Guest Services Manager who is warm confidents and passionate about delivering exceptional hospitality. If you thrive in dynamic environments and love being at the heart of guest experiences, this is your moment. The Assistant Guest Services Manager supports the daily operations of the Front Office while serving as a primary point of contact for guests throughout their stay. This role works closely with the Guest Services Managers to ensure every arrival, interaction, and departure reflects the highest level of hospitality. You will assist VIP, long-stay, and returning guests, while coordinating across departments to ensure seamless service delivery.