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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Assistant Guest Relations Manager

Aruba · Job Posted March 13, 2026
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Job Description

Responsible for successfully executing all operations in two departments (Front Office and Food and Beverage/Culinary or Engineering/Maintenance and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

Job Responsibility

  • Responsible for successfully executing all operations in two departments (Front Office and Food and Beverage/Culinary or Engineering/Maintenance and Housekeeping) and managing staff
  • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
  • Ensures that standards and procedures are being followed
  • Leads specific team while assisting with meeting or exceeding property goals
  • Providing for and Managing the Guest Experience
  • Supporting Safety Standards and Work Procedures
  • Managing Property Operations and Department Budgets
  • Conducting Human Resources Activities

Requirements

  • High school diploma or GED
  • 4 years experience in the guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the guest services, front desk, housekeeping, or related professional area
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