Assistant General Manager Job at Goldfish Swim School (Acworth)

Job Description

Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

Job Responsibility

Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures
Assists General Manager and department managers with fulfillment the daily tasks
Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction
Trains and oversees aquatics department to provide superior swim instruction
Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training
Provides sales and marketing training to all qualified sales staff
Provides direction in the retail and vending departments
Trains and oversees private party staff
Gains knowledge and experience in the Links software
Gains a high level of knowledge and experience in the GSS pool operations
Initiates and oversees workplace employee activities
Directs and oversees the implementation of the Emergency Action Plan and all safety procedures
Maintains current certifications
Fulfills other duties and responsibilities as assigned by the Employer

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED is required
Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required
Two or more years management experience required
Lifeguard, CPR/AED and first Aid certification required