Assistant General Manager Job at Goldfish Swim School (Yonkers)

Assistant General Manager

Goldfish Swim School

Location:
United States , Yonkers

Category:
Customer Service

Contract Type:
Employment contract

Salary:

50000.00 - 65000.00 USD / Year

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Job Description:

Goldfish Swim School is the fastest-growing national learn-to-swim program across the country. We are currently offering an exceptional management opportunity with boundless career and professional growth pathways as our expansion across the vibrant landscape of New York continues. Join our team to embark on an exciting journey of personal and professional development!

Job Responsibility:

Assist in managing day-to-day operations according to Goldfish Swim School standards
Support and coach staff to deliver high-quality swim instruction and facilitate optimal performance
Collaborate with Deck Supervisors on class scheduling, customer service, and staff training
Provide training and guidance in sales and marketing initiatives
Assist in maintaining retail and vending operations
Support private party operations to ensure adherence to operational procedures
Familiarize yourself with scheduling and administrative software to optimize facility operations
Assist in maintaining a safe and sanitary swim environment, adhering to safety protocols
Participate in employee engagement activities to foster a positive workplace culture
Support implementation of Emergency Action Plans and safety procedures

Requirements:

College degree preferred
3 years of leadership experience at the supervisory level
Problem solver and creative thinking skills to identify and resolve challenges that students encounter
Experience with Customer Relationship Management (CRM) software and sales tracking
Experience with payroll systems and employee scheduling software
Excellent leadership, communication, and interpersonal skills
Positive attitude and a genuine desire to make a difference in the lives of children and families in our community
Passion for customer service and a commitment to upholding Goldfish Swim Schools' core values (Integrity, Compassion, Trust, Accountability, and Fun)
Some evenings until 8pm (~3/week) and one weekend day per week (5 hour shift, done by 2pm)
Must pass background examinations (included with training)

Nice to have:

Experience as a youth sports instructor/coach, camp counselor, or aquatics instructor/supervisor is preferred
Ability to work with children
Strong aquatics background, including instruction and lifeguard experience is desired
Experience hiring, managing, and training teams
Business experience in membership sales is ideal
Experience with payroll systems and employee scheduling software
Experience with maintenance of pool equipment and pool sanitation systems
Ability to work collaboratively with cross-functional teams and thrive in a fast-paced environment
Positive attitude and a genuine desire to make a difference in the lives of children and families in our community

What we offer:

Bonus based on performance
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
401(k)

Additional Information:

Job Posted:
May 16, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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