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Are you a hospitality leader who thrives in a fast-paced environment and loves creating exceptional guest experiences? The Renaissance Patriot Place is seeking a passionate and driven Assistant General Manager to join our leadership team. In this highly visible role, you’ll help lead daily hotel operations while inspiring teams across departments to deliver outstanding service. This is a true hands-on leadership position—perfect for someone who enjoys being out on the floor, collaborating with teams, solving challenges, and ensuring every guest experience is memorable. At Colwen Hotels, our leaders are not behind a desk—we are active, engaged, and committed to excellence in every part of the operation.
Job Responsibility:
Oversee day-to-day hotel operations including Front Office, Housekeeping, Food & Beverage, and Engineering
Lead by example to deliver exceptional guest service and memorable experiences
Support recruiting, hiring, training, and performance development of associates
Assist with financial performance, budgeting, and profitability initiatives
Ensure teams consistently meet brand and Colwen Hotels service standards
Foster a positive, engaging, and respectful workplace culture
Champion associate recognition and engagement initiatives
Conduct daily property walks to ensure cleanliness, product quality, and service excellence
Collaborate closely with all departments including Sales & Marketing, Finance, Food & Beverage, and Maintenance
Requirements:
3+ years of hotel management experience
Passion for hospitality and delivering outstanding service
Strong leadership and team development skills
Excellent verbal and written communication abilities
Highly organized with strong attention to detail
Proven problem-solving and analytical skills
Ability to multitask and perform effectively in a fast-paced environment
Proficiency in Microsoft Office Suite
Deep understanding of hotel operations and service standards
What we offer:
Medical Insurance with Company-Funded HRA
Dental & Vision Insurance
Flexible Spending Accounts
Supplemental Insurance Options
Generous Paid Time Off
Employee Assistance Program
401(k) with Employer Match (Traditional & Roth)
Hotel Discount Travel Program for Associates & Family
Exclusive Discounts on Travel, Entertainment & Retail
Ongoing Training & Development Programs
Real Career Growth Opportunities across our expanding portfolio