Assistant General Manager

• Work closely with the General Manager to lead and motivate the restaurant team, fostering a positive and productive work environment
• Oversee and manage all areas of the restaurant and make final decisions on matters important to guest service
• Assist in managing daily restaurant operations, including staff scheduling, inventory control, and quality control to meet established standards
• Ensure proper security procedures are in place to protect employees, guests, and company assets
• Manage shifts, including daily decision-making, scheduling, and planning, while upholding standards, product quality, and cleanliness
• Ensure guests receive outstanding service and satisfaction by actively engaging with customers, resolving issues, and maintaining a welcoming atmosphere
• Assist in training, coaching, and developing restaurant staff, including servers, bartenders, and kitchen personnel
• Provide direction to employees regarding operational and procedural issues
• Conduct orientation, explain the OTL Philosophy, and oversee the training of new employees
• Support the General manager in controlling costs, optimizing profitability, and managing budgets
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll-related administrative duties are completed accurately, on time, and by company policies and procedures
• Ensure compliance with health and safety regulations, food safety standards, and company policies
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
• Maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Must be ServSafe certified
• Will uphold all ServSafe guidelines
• Assist in monitoring and ordering supplies, managing inventory levels, and minimizing waste
• Provide a strong presence in the local community and a high community involvement by restaurants and personnel

• Work experience as a Restaurant Assistant Manager, General Manager, or any managerial role in the Hospitality industry
• A high school diploma or equivalent is required. A degree in hospitality or a related field is a plus. Previous restaurant management experience or a combination of practical experience and education will be considered an alternative
• Proficiency in restaurant management software (e.g., POS systems). Knowledge of computers (MS Word, Excel)
• Strong leadership and communication skills
• Excellent customer service and interpersonal skills
• Knowledge of restaurant operations, food safety, and quality standards
• Ability to work in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
• Must be ServSafe Manager & TIPS Certified
• Must possess knowledge of current and future restaurant trends
• Must possess a valid driver’s license
• Must be eligible to work in the United States
• Must agree to background and credit checks

A degree in hospitality or a related field is a plus

• Company-paid Life and AD&D insurance
• Medical, dental, and vision (available after meeting eligibility requirements)
• Short-term disability insurance (available after meeting eligibility requirements)
• Supplemental life insurance (available after meeting eligibility requirements)
• Employee Assistance Program (available after meeting eligibility requirements)
• Up to 48 hours of paid sick and safe leave (“PSSL”) - Colorado locations only
• Paid family and medical leave Insurance (“FAMLI”) and public health emergency leave (“PHEL”) - Colorado locations only
• Flexible work schedules
• Meal discounts
• Vacation eligible after 90 days of employment. Five days for every six months worked
• Annual Summits and Retreats
• Competitive base compensation and potential bonus paid quarterly
• An opportunity to grow your career path within our family of brands