Assistant General Manager Job at Holroyd Howe (Stratton-on-the-Fosse, Radstock)

Job Description

We are seeking a confident and committed Assistant General Manager to support the effective day-to-day running of the catering service at Downside School. Working closely with the General Manager, you’ll play a key role in operational delivery, team leadership, and ensuring high standards in food quality and service. This is a hands-on, customer-focused position ideal for someone passionate about food, hospitality, and team development.

Job Responsibility

Support the General Manager in overseeing day-to-day catering operations, ensuring a high-quality and consistent service
Lead by example in delivering excellent food standards and customer experience
Supervise and motivate catering teams to perform efficiently and with pride
Help manage stock, ordering, and supplier relationships in line with budgetary targets
Maintain high standards of food safety, hygiene, and compliance with all relevant policies
Assist in planning and executing hospitality events and term-time functions
Deputise in the absence of the General Manager, taking ownership of operations and client communications

Requirements

Previous supervisory or assistant management experience in a catering or hospitality environment
A food-led individual with a good understanding of kitchen operations and customer service
Experience managing a team and supporting staff training and development
Knowledge of health & safety, food safety, and compliance procedures
Strong interpersonal skills and a proactive, can-do attitude
Experience in an education or contract catering setting is desirable but not essential
Must be able to demonstrate the Right to Work in the UK
Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required