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Influence and inspire a dynamic work force; Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets; Complete staff performance evaluations monthly and annually; Adhere to monthly ordering timeline and supply budgets; Ensure a high-level of customer service to club members; With partnership of General Manager, support ancillary departments and sales; Awareness of monthly departmental goals and monthly projections; Ensure cleanliness of club per Equinox’s company standard; Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club; Help facilitate all other projects or responsibilities as delegated by the General Manager; Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business
Job Responsibility:
Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards
Assist departments in developing schedules and ensuring adherence to payroll budgets
Complete staff performance evaluations monthly and annually
Adhere to monthly ordering timeline and supply budgets
Ensure a high-level of customer service to club members
With partnership of General Manager, support ancillary departments and sales
Awareness of monthly departmental goals and monthly projections
Ensure cleanliness of club per Equinox’s company standard
Ensure the club is following proper Risk Management and Loss Prevention procedures
Monitor safety and security of club
Help facilitate all other projects or responsibilities as delegated by the General Manager
Must be open to location reassignments
Must be able to work flexible schedules dependent on the needs of the business
Requirements:
Proven leadership ability with 1-3 years of management experience in a operational management industry
Strong verbal and written communication skills
Effective time management and follow up skills
Financial management experience
Ability to lift 25 pounds
Able to be mobile throughout the facility all day
Nice to have:
High touch customer service experience preferred
Bachelor’s Degree preferred
What we offer:
Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop