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The Dinex Group - Daniel Boulud Logo The Dinex Group - Daniel Boulud · Gastronomy

Assistant General Manager

United States, New York 90000.00 - 100000.00 USD / Year · Job Posted June 16, 2026
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Job Description

The Assistant General Manager (AGM) partners with the General Manager to oversee all aspects of restaurant operations, ensuring the delivery of exceptional hospitality, operational excellence, and financial performance consistent with Michelin-starred standards. The AGM serves as a visible leader on the floor, driving service execution, developing team members, and fostering a culture of excellence. This role requires a highly organized hospitality professional with strong leadership abilities, a passion for fine dining, and the ability to balance guest experience, team development, and business objectives.

Job Responsibility

  • Support the General Manager in leading all front-of-house operations and personnel
  • Recruit, interview, hire, train, and develop front-of-house team members
  • Conduct ongoing coaching, performance evaluations, and disciplinary actions when necessary
  • Foster a culture of accountability, professionalism, teamwork, and hospitality excellence
  • Lead daily pre-service meetings and ensure effective communication across departments
  • Mentor supervisors and service leaders to build future management talent
  • Ensure every guest receives an exceptional and personalized dining experience
  • Maintain a strong presence in the dining room during service
  • Build relationships with VIP guests, regular clientele, and industry partners
  • Address guest concerns and service recovery situations with professionalism and urgency
  • Monitor service standards to ensure consistency with Michelin-level expectations
  • Oversee daily restaurant operations, including dining room service, reservations, guest flow, and special events
  • Collaborate closely with culinary, pastry, beverage, and operations teams
  • Ensure all opening, service, and closing procedures are executed consistently
  • Maintain exceptional standards of cleanliness, organization, and presentation throughout the restaurant
  • Support operational initiatives that improve efficiency and guest satisfaction
  • Assist in managing labor costs, scheduling, and staffing levels
  • Support budgeting, forecasting, and financial planning initiatives
  • Monitor sales performance, labor percentages, and operational metrics
  • Assist with inventory management and cost-control measures
  • Ensure proper cash handling, reporting, and POS compliance
  • Ensure compliance with all federal, state, and local labor laws and restaurant regulations
  • Maintain health, sanitation, food safety, and alcohol service standards
  • Assist with payroll review, employee documentation, and operational reporting
  • Support execution of company policies, procedures, and brand standards

Requirements

  • Minimum 5 years of progressive restaurant management experience, including leadership responsibilities
  • At least 2 years of management experience in fine dining, luxury hospitality, or Michelin-starred environments
  • Strong knowledge of restaurant operations, guest service, and labor management
  • Proven ability to lead, motivate, and develop high-performing teams
  • Exceptional communication, organizational, and problem-solving skills
  • Ability to thrive in a fast-paced, high-expectation environment
  • Proficiency with POS systems, reservation platforms, scheduling software, and Microsoft Office

Nice to have

  • Michelin-starred restaurant experience
  • Advanced wine, spirits, and beverage knowledge
  • Hospitality management degree or equivalent professional experience
  • Experience with OpenTable, SevenRooms, Resy, and restaurant financial reporting systems
  • WSET, Court of Master Sommeliers, or other hospitality certifications

What we offer

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • 401k
  • Commuter Benefits
  • Potential Bonuses
  • Dining Discounts
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