Assistant General Manager Job at Caliber Collision (Decatur)

Assistant General Manager

Caliber Collision

Location:
United States of America , Decatur

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Responsible for the assisting the General Manger with the overall operation of their center, including Risk Management, Teammate Development, Client Metrics, Production and Administration. Maintaining company goals and standards for performance, growth and world class customer service.

Job Responsibility:

Assist in the forecasting of goals and objectives for the Center and strive to meet them
Hire, train, motivate, counsel and monitor the performance of all Center teammates
Demonstrate a great ability to lead others to achieve success
Supervise the sales, overall production and administration of the center
Ensure that every teammate follows all Caliber standards, policies and procedures
Frequently, review estimates to ensure accuracy and compliance with Company and Client guidelines
Monitor closed jobs and gross profits of the center, communicate trends to the General Manager
Ensure DRP accounts are managed properly and regularly communicated to the General Manager
Monitor the performance of each associate and provide timely and specific feedback to the teammate and the General Manager
Demonstrate behaviors consistent with the Company's Vision, Mission and Values in all interactions with teammates, customers, clients and vendors
Establish and maintain good working relationships with other departments, insurance adjusters and customers to encourage repeat and referral business
Comply with all Caliber safety rules, guidelines and standards
Perform other related duties as assigned to ensure an efficient, effective, and profitable center

Requirements:

HS or GED
Post-secondary education in collision repair preferred
Typically has experience in auto repair industry or managing a team
Must be 21 years of age or older
Must have a valid Driver’s License and be eligible for coverage under Caliber’s insurance policy (Not an excluded driver)
Advance understanding and knowledge of the repair process/procedures
Strong analytical and coordination capabilities
capable of effectively prioritizing and multi-tasking
Highly effective leadership skills including excellent communication skills and the ability to delegate and empower teammates
Personable, friendly demeanor with a “World Class” customer service approach to internal and external customers
Maintain a well-groomed, professional appearance

What we offer:

Company paid holidays and paid time off from Day 1
Medical insurance
Vision insurance
Flexible health accounts
Voluntary medical insurance
Dental insurance
Life, AD&D and disability insurance
401(K) with company match
Identity protection
Legal services
Pet insurance
Teammate discounts
Health advocates

Additional Information:

Job Posted:
December 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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