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The Assistant General Manager is a key leadership role in our organization. The primary objective of this role is to grow the centre’s member base. KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.
Job Responsibility:
Grow the centre’s member base
Enroll members by facilitating and leading the Amazing Trial Experience
Provide timely follow up with all trials who didn’t close in centre
Vet trials scheduled for today and tomorrow
Deliver an exceptional lobby experience for trials and members
Bring the “hype” in the lobby
Respond in a timely manner to member service requests via phone, text and email
Lead all ancillary revenue streams including camps, parents night out and birthday parties
Ensure proper staffing coverage and staff training for ancillary programs
Conduct membership sales during scheduled sales blocks
Run the Amazing Trial experience during lobby shifts with goal of 50%+ closing rate