Assistant General Manager Job at 360 Resourcing Solutions (London)

Job Description

We are looking for an Assistant General Manager to join our amazing team Since opening our doors in 2008, the Drake & Morgan collection now has 16 beautiful bars and restaurants in London and Manchester. We wanted to create a unique space where locals and visitors alike could enjoy thoughtful, inspired menus and innovative, crafted cocktails in the most welcoming environment. An escape from the everyday. You will be the best in class in your sector and will have a thirst for knowledge coupled with a desire to give your guests the very best service, standards and product. You will be used to managing at volume and have experience within multi room, multi occasion businesses. The is a fantastic opportunity to join us as we enter an exciting growth period

Job Responsibility

Develop a culture of actively seeking feedback from customers on a regular basis, get to know the regular guests and acknowledge repeat custom
Agree and implement actions to continuously improve the guest experience
Ensure customer requests and feedback, both verbal and written are responded to promptly and efficiently
Demonstrate a high standard of restaurant and personal presentation, ensuring good personal hygiene of self and team
Ensure that common objectives are executed seamlessly and professionally
Managing Sales and Conversion
Support the implementation of revenue generation initiatives
Assisting in management/running of staff meetings, ensuring the team are fully briefed and action points are recorded and achieved
Review and communicate financial information to assist in proactive and timely decision making
Manage monthly stock-takes and review results and variances with relevant departments
Ensure that in house control systems/audit requirements are adhered to
Maintain/develop specific departmental control systems in order to meet or exceed food and beverage margins
Control costs without compromising standards and customer experience
Forecast potential revenues and costs for revenue/cost centres, with particular reference to labour forecasting
To build and maintain an efficient team of employees, driving the team towards the objectives of the business
To support the recruitment and selection employees to the agreed staffing levels using cost effective recruitment methods
Support the management of all employees’ performance in line with job descriptions, giving regular feedback and appraisals

Requirements

You will be used to managing at volume and have experience within multi room, multi occasion businesses
You must be able to prove you are eligible to work in the UK and have excellent written and spoken English.