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KidStrong is a private child development training center focused on brain, physical, and character development for ages 15 months through 11 years old. We offer a science-based curriculum that is parent-focused and taught by professionals. We are seeking a talented, welcoming, and engaging Assistant General Manager (AGM) to lead our Livermore center. The AGM is responsible for fostering a culture of learning and development for both our Coaches and the families who attend the center.
Job Responsibility:
Deliver and execute a world-class program focused on Brain, Physical, and Character development for students aged 15 months – 11 years old
Maintain a dynamic, fun, motivational, and professional demeanor when leading class
Achieve Coach Certification through HQ Training and Certification team
Lead weekly center staff programming meetings and required training
Comfortably and safely work with children, including physically assisting to ensure proper technique and safety (requires ability to lift and move up to 50 lbs of equipment)
Achieve General Manager Certification through the HQ certification team
Recruit, screen, interview, onboard, manage, train, and evaluate coaching staff
Set and communicate Coach schedules and ensure appropriate staffing levels
Provide formal weekly feedback and support ongoing professional development for the team
Build and maintain relationships with KidStrong families to align with our core value: "Families do not leave KidStrong!"
Lead center-level programming rollout and train staff on new curriculum
Drive membership sales through high-volume outbound phone calls on inbound leads (30-60 calls/day) and manage the sales process
Proactively source local partnerships and corporate sales opportunities
Oversee daily, weekly, and monthly cleaning and maintenance of the center
Plan and execute quarterly community engagement plans and local grassroots marketing events
Provide excellent customer service to families and handle center-level employee issues
Manage center scheduling, payroll, time, and attendance
Manage the KidStrong Camp program and host 2 Parents Night Out events monthly
Requirements:
Passion for working with children is non-negotiable
Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old
Comfortable speaking to parents/guardians regarding curriculum and child development
Intermediate knowledge of physiology, exercise technique, and body mechanics
Self-starter who is goal-oriented, high-performing, and enjoys leading and mentoring
Excellent planning, organizing, oral communication, and written communication skills
A Coachable/Low Ego Mindset that embraces innovation and a growth mindset
CPR certified (or ability to obtain within 90 days of employment)
Nice to have:
Prior experience in management, sales, and/or with systems like GloFox, HubSpot, or similar platforms is a plus
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