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Assistant General Manager

United Kingdom, Cardiff Employment contract 35000.00 GBP / Year · Job Posted June 29, 2026
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Job Description

In an Assistant General Manager, we want a leader, that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must!

Job Responsibility

  • Ensure we are delivering the best experience for our guests on every visit
  • Having an input on delivering the quarterly business plans
  • Leading by example through Training, coaching and developing a winning team
  • Managing a P&L to meet financial targets and expectations
  • Managing the Safety, Security and licensing aspects of the business
  • Managing our guest experience platform to improve service and standards
  • Maintain a fun and engaging culture using our Brand Standards and Company Ethos
  • Monthly reviews with all your team members encouraging their growth and development
  • Ensuring service standards and duty management are upheld throughout operating hours
  • Be an industry expert in all areas of duty management

Requirements

  • A leader
  • Real team player with a passion for hospitality
  • Winning personality
  • Fun-loving spirit
  • Available to work weekends and public holidays
  • Reliable commute to work
  • Managing a large team of up to 50 staff members

What we offer

  • Salary £35,000
  • Achievable bonus scheme
  • Tips & service charge shared equally amongst the whole team
  • 50% off food and drink & free gaming
  • Regular team incentives- with rewards including paid trips abroad
  • 2 Staff Socials throughout the year
  • Employee Assistance Program that includes access to free counselling services
  • Further development opportunities within the company growth
  • Development courses including leadership, mental health awareness, first aid and personal licences
  • Access to Rewards Gateway, offering discounts at 100s of retailers
  • Holiday allowance increasing each year with length of service
  • Cycle2Work Scheme
  • SmartTech - buy tech from Currys and spread the cost interest free
  • Full access to your Tips & Service Charge weekly through TiPJAR

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