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The Assistant General Manager (AGM) assists the General Manager (GM) in managing specific assets and ensuring client and tenant satisfaction. The AGM works closely with the GM to achieve financial results and operating objectives. They are responsible for understanding client investment objectives, developing property-specific strategic plans, and overseeing the implementation of approved initiatives by managing the property team. The AGM may also have responsibilities for managing other property team members and representing JLL in the local and regional business community.
Job Responsibility:
Maintain knowledge of lease agreements and ensure compliance from an accounting and operations perspective
Ensure compliance with the development, revision, and implementation of property manuals and systems
Assist with the preparation of the annual budget documentation
Assist with monthly and quarterly variance Reporting and forecasting
Participate in the development and implement the asset management plan
Inspect property and equipment and recommend projects for enhancing property value
Assign employees to duties according to guidelines
Arrange for property maintenance, alterations, and upkeep
Ensure high-quality and cost-effective services through competitive bidding and contract management
Maintain emergency evacuation procedures and life safety systems
Assist with compliance programs and policies
Serve as the primary/secondary contact for tenant service requests
Meet with tenant representatives regularly and communicate with the property team
Inspect properties to ensure compliance with standards and procedures
Manage the tenant move-in/move-out process
Requirements:
Bachelor's degree
Minimum of five (5) years of commercial real estate or property management experience
Strong communication skills, written and verbal
Possesses financial and accounting acumen
Proficiency in Microsoft Office and other required software programs
Strong problem-solving skills
Capability to work with limited standardization and interpret instructions effectively
Nice to have:
LEED AP/Accreditation is preferred
Familiarity with various budget applications
California Real Estate License – required to obtain within first six (6) months