Assistant General Manager Job at Bulls Head, Earlswood (York)

Assistant General Manager

Bulls Head, Earlswood

Location:
United Kingdom , York

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re searching for an Assistant General Manager who is an experience operational and commercial leader supporting the General Manager and acting as the clear number two within the Inn. The Assistant General Manager provides overall leadership, performance accountability and commercial control, ensuring the business operates consistently, efficiently and delivers exceptional guest experiences at all times. The role carries direct accountability for labour planning, financial performance, scorecard delivery, reputation management and property standards, ensuring the business is always performing at its best. In the absence of the General Manager, the Assistant General Manager assumes full operational and commercial responsibility for the Inn.

Job Responsibility:

Working alongside the GM to deliver fantastic hospitality and deputising in their absence
Overseeing the control of rotas
Managing payroll budgets in line with agreed targets
Taking responsibility for all of the business operations when you are on shift
Managing and developing the skills of your team
Being the point of call for any management issues
When needed, being hands on with food service, room reservations and looking after guests

Requirements:

P&L accountability with strong financial and commercial awareness
Leading multi departmental operational teams in high volume environments
Can demonstrate strong communication and leadership skills

Nice to have:

Someone who demonstrates our values of warm hospitality, innovation, eye for detail and craftsmanship in everything you do
Has strong commercial awareness
Passionate about guest experience
Leads with confidence and credibility, builds strong teams and culture

What we offer:

Stream - the ability to access up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 days after 5 years)
Health cash plan
Generous employee discounts
Employee Assistance Programme
Enhanced maternity and paternity pay
Apprenticeships available
Life assurance
Bespoke training programmes accessible to all
An engaging & supportive work environment