Assistant General Manager Job at Capital Vacations (Branson)

Job Description

Below are just some of the benefits you'll receive: Competitive Salary, Paid Time Off and Paid Holidays, Career Growth, Medical/Dental with employer contribution, Voluntary Life Insurance, Disability, and Aflac Insurance, Company-paid life insurance and long term disability, 401 (k) retirement plan, Travel Perks to Resort Locations, Company Perks Program. What are you motivated by?: The Assistant General Manager provides services essential to the mission of the organization and the day-to-day operations of the Resort.

Job Responsibility

Assists in coordinating all Board related functions with General Manager
Assists the General Manager with all operational projects
Functions as the resort exchange company coordinator and is familiar with all rules governing the systems and the various programs available to owners
Is responsible for after hour calls relating to resort issues as needed
Supervises and coordinates all operations of the Resorts' departments as applicable to the Resort (Front Office, Maintenance, Housekeeping, etc.)
Supervises the assignment of rooms
pre-blocks and assigns all V.I.P. and special room requests daily
Assists with the processing of payroll, completing time edits, approving PTO request and submission in the absence of the General Manager
Coordinates with all department heads in all pertinent information to ensure a smooth-running operation
Controls all guests' vouchers and accuracy of the room or guests' folios
Aids guests with inquiries, requests, and complaints
Requisitions supplies and equipment for the Front Office/Admin and maintains a monthly inventory of supplies
Disciplines subordinates when necessary
Assists in training new team members
Codes and processes payables for review by management
Researches all Accounting related questions, discrepancies, and processes information promptly
Contacts and negotiates vendor agreements as directed by the General Manager
Coordinates and assists general Manager with the implementation of all policies and procedures for staff
Is responsible for documenting, verifying and processing money due to the owners through the owner rental program
Performs multi-purpose tasking within the guidelines set forth by Capital Vacations
Complies with all Capital Vacations policies and procedures
Performs all other related duties and projects as assigned

Requirements

Associate's degree in Hospitality Management, Bachelor's degree preferred, or in place of a degree, 5+ years of relevant experience
Minimum of five (5) years in the hospitality industry
Knowledge and proficiency in Microsoft Office
Knowledge and ability to use all basic office equipment
Multitask-oriented, organized and able to set priorities