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KidStrong is a science-based kids training program that builds strong, confident, high-character kids. We do this in weekly, 45 minute developmentally-appropriate classes. Each class includes unique science-based fitness games led by highly trained, kid-focused coaches. At KidStrong, Assistant General Managers are the heartbeat of our centers, serving as dynamic leaders who inspire and drive success. As the second-in-command, you’ll partner closely with the General Manager to cultivate a culture of growth, development, and excellence—empowering both our passionate coaches and the incredible families who walk through our doors.
Job Responsibility:
Understand the center’s key KPIs and financials to make informed and responsible business decisions
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service
Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc
Daily, Weekly, and Monthly cleaning and maintenance of the center
Communicate any Coach schedule changes using appropriate scheduling and communication platforms
Schedule and sell KidStrong events such as camps and parties, to maximize center profitability
Support the social media presence with on-brand, organic posts, stories, reels. Respond timely to social media inquiries
Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool
Finalize sales and bookings that are generated through online self-sign-up flow
Source and attend local events to increase brand awareness, and drive incremental leads and memberships
Foster a coaching culture - see something, say something
Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality
Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates
Manage and support the ongoing professional development of staff through LearnUpon
Communicate professionally with co-workers in slack and Email, including periodic checks of messages when not in centers
Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years-old approximately as required by business demands
Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it
Demonstrate and manage the implementation of various programming and curriculum elements
Approximately 10-15 coaching hours per week
Requirements:
Exhibit High Standards
Leads by Example
Passion
Command Presence
Desire to Teach Kids
Professional
Mentor
Planning/Organizing
Oral/Written Communication
Teamwork
Coachable/Low Ego Mindset
Adaptability
Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight
Must be comfortable physically working with kids to ensure proper technique and ensure student safety