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Assistant General Manager

United Kingdom, Rugby · Job Posted March 04, 2026
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Job Description

This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager. We're looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Job Responsibility

  • Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to
  • Responsible for adhering to and maintaining the JD Gyms Brand Standard
  • Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use
  • Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered
  • Hold regular team meetings to aid development and keep everyone updated
  • To work towards and aim to achieve all sales and membership targets that are set
  • To drive and maximise secondary spending revenue
  • To ensure the whole of the gym facility is of the highest standard of cleanliness
  • Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit
  • To ensure uniform standards are being adhered to by all team members and yourself
  • To always deliver outstanding member service
  • To help create an environment where the team enjoy themselves whilst at work
  • To always be an ambassador of JD Gyms

Requirements

  • Must have a proven and successful track record of management experience within a leisure related industry
  • Must be passionate about customer service and be an inspirational leader in the way they manage
  • Must be qualified to at least Level 2 Gym Instructor
  • Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team

Nice to have

Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function

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