Assistant General Manager Job at KidStrong Henderson (Torrance)

Assistant General Manager

KidStrong Henderson

Location:
United States , Torrance

Category:
Education

Contract Type:
Not provided

Salary:

24.00 - 26.00 USD / Hour

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Job Description:

KidStrong Assistant General Managers are the second in command when it comes to the center. It’s the responsibility of the Assistant General Manager to work closely with the General Manager on fostering a culture of learning and development for both their coaches and families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Assistant General Manager is a talented, welcoming, and engaging leader who is focused on delivering an exceptional experience for the kids, families, and team members.

Job Responsibility:

Partner with the Area Developer during buildout
Lead presale and local outreach to grow early membership
Recruit and train your coaching staff
Complete KidStrong University training
Understand the center’s key KPIs and financials to make informed and responsible business decisions
Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service
Oversee center initiatives i.e. center maintenance, training, brand consistency, etc
Daily, Weekly, and Monthly cleaning and maintenance of the center
Communicate any Coach schedule changes using appropriate scheduling and communication platforms
Sell and schedule events such as camps and parties, to maximize center profitability
Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool
Finalize sales and bookings that are generated through online self-sign-up flow
Source and attend local events to increase brand awareness, and drive incremental leads and memberships
Foster a coaching culture - see something, say something
Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality
Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates
Manage and support the ongoing professional development of staff through LearnUpon
Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers
Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands
Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it
Demonstrate and manage the implementation of various programming and curriculum elements
Use the KS Coaches App to record data and provide data (attendance, awards, etc.)

Requirements:

Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old
Comfortable speaking to parents/guardians regarding a variety of topics
Achieve Coach Certification through the HQ Training and Certification team
Complete training through LearnUpon as required by the HQ Training and Certification team
Practical work experience with Google and Microsoft platforms
Intermediate knowledge of physiology, exercise techniques, and body mechanics
CPR certified

Nice to have:

Prior experience as a pediatric OT/PT is a plus, but not required
Previous experience in management is preferred but not required
Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, and ADP is preferred but not required

What we offer:

Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development

Additional Information:

Job Posted:
February 17, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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