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High potential Operations Manager with the potential to grow into a General Manager and Multi Manager position. We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.
Job Responsibility:
Influence and inspire a dynamic work force
Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets
Complete staff performance evaluations monthly and annually
Adhere to monthly ordering timeline and supply budgets
Ensure a high-level of costumer service to club members
With partnership of General Manager, support ancillary departments and sales
Awareness of monthly departmental goals and monthly projections
Ensure cleanliness of club per Equinox’s company standard
Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
Help facilitate all other projects or responsibilities as delegated by the General Manager
Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business
Requirements:
Qualified candidates must have proven leadership ability with 1-3 years of management experience in a operational management industry
Strong verbal and written communication skills
High touch customer service experience preferred
Effective time management and follow up skills
Financial management experience
Bachelor’s Degree preferred
Ability to lift 25 pounds
Able to be mobile throughout the facility all day
Must have a legal right to work in the United States
Nice to have:
High touch customer service experience preferred
Bachelor’s Degree preferred
What we offer:
Competitive salary, benefits, and industry leading commission opportunities for club employees
Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
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