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Assistant General Manager

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Carnival Cruises

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Location:
Bahamas , Half Moon Cay, Little San Salvador

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Assistant General Manager assists in managing all leadership, strategic and operational aspects of RelaxAway, Half Moon Cay to ensure company, divisional and site performance objectives are met or exceeded. This position assists in the management of multi-layered general management, operations and administration teams and is responsible for the associated performance management, coaching and learning and professional development.

Job Responsibility:

  • Ensuring world-class guest experience is executed according to standards
  • Accountable for guest satisfaction and associated quality assurance procedures
  • Primary point of contact with ship teams to ensure seamless transition between ship and shore experience
  • Direct oversight of teams responsible for Guest Services, Cabanas, Beach Club, Water Activities, Entertainment, Guest transportation, Water safety/ lifeguards, Security, housekeeping and cleaning, landscaping, inventory management and purchasing, marine operations, maintenance, utilities production, health/ environmental/ safety standards
  • Management of 3rd party food & beverage and retail partners
  • Work with local partners to ensure operational needs are met
  • Implements and maintains the annual operating plan
  • Manages overarching controls associated with labor and operating expenses
  • Ensures delivery of health and safety procedures
  • Responsible for the development and accountability of the leadership team
  • Ensures compliance with all legal aspects and legislation in The Bahamas
  • Establishes and maintains a prominent level of visibility and involvement throughout the destination

Requirements:

  • A minimum of 15 years of progressive leadership experience in an operational role in a world-leading hospitality company
  • Previous experience in international environments leading theme-park operations or multi-national hospitality properties (large resorts, hotels, cruise destinations) is required
  • Strong guest experience background
  • Demonstrated leadership capabilities managing large teams with strong guest service and experience background
  • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution
  • Ability to lead an international staff in a positive and productive manner
  • Bachelor's degree in hospitality management, business administration, industrial engineering or related field from an accredited college or university or the international equivalent preferred
  • Ability to speak English clearly, distinctly, and cordially with employees
  • Ability to read and write English in order to understand and interpret written procedures
  • Ability to travel within the Bahamas, across the Caribbean islands and to the United States
  • Active United States Visa, if required to travel
  • Flexible work hours including weekend hours, as required

Nice to have:

  • Managing guest amenities such as a beach club, large lagoons, water parks is strongly preferred
  • Managing food & beverage and retail operations is strongly preferred
  • Process improvement and industrial engineering principles for operational efficiencies is strongly preferred
  • Experience working in the Bahamas or English-speaking Caribbean is strongly preferred
  • Experience managing public health, environmental, safety, and security standards and procedures is strongly preferred
What we offer:
  • On-site company-provided housing
  • Rotational schedule with scheduled time off off-island

Additional Information:

Job Posted:
February 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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