Assistant General Manager Job at Casino Careersv (Milwaukee)

Assistant General Manager

Casino Careersv

Location:
United States , Milwaukee

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

81900.00 - 110600.00 USD / Year

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Job Description:

Delaware North Sportservice is seeking an Assistant General Manager to assist with overseeing ballpark operations at American Family Field in Milwaukee, Wisconsin. In this role, you will serve as a key operations leader, responsible for developing and leading high‑performing teams, managing day‑to‑day operational processes, and overseeing budgets and expenses. The Assistant General Manager plays a critical role in delivering exceptional guest experiences while driving operational excellence across all areas of the ballpark.

Job Responsibility:

Assist in establishing and implementing current and long-term objectives, plans and policies, and budget
Build and maintain healthy relationships with license partners and maintain positive guest relations, ensuing enjoyable and memorable experiences
Supervise and coordinate the activities of unit management and oversee supervision of team members and ensure company policy and procedures are followed
Oversee the recommendation and creation of prices and portions for products and services within the approved profit plan
Ensure compliance with federal, state, and local regulations regarding liquor, sanitation, payroll, and employment

Requirements:

Bachelor's degree in hospitality, business or related, or equivalent experience
Minimum four years' experience in premium food and beverage hospitality, with a strong preference for both premium and concessions in a high volume sports environment
Strong P&L management skills
Ability to coach and mentor a diverse workforce, working independently and as part of a team
Organizational and time management skills, as well as written, verbal, and interpersonal communication skills
Proven experience in providing excellent customer service

What we offer:

Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Relocation assistance provided