Assistant General Manager

• Implement facility policies and goals in accordance with the management contract, client’s objectives, and corporate policy
• Meet with department heads to review activity, operating, and sales reports
• Determine changes to the programs and/or operations and oversee implementation with the department heads
• Negotiate contracts and agreements with suppliers, promoters and tenants for necessary activities and services at the facility
• Assist in the development of long-range plans and program objectives in accordance with the management contract and corporate policy
• Guarantee all codes, laws, ordinances, policies, procedures, risk management, safety precautions, rules, regulations and emergency procedures are followed
• Implement procedures within the departments to establish and maintain customer service standards that are designed to ensure a positive and professional image and generate repeat business
• Assist in the preparation of the annual budget and capital project budget for future repairs and improvements to the facility
• Establish and maintain contact with booking agents, professional managers, promoters and others within the industry to encourage continual and regular use of the facility
• Conduct post-event operational and financial review and analysis
• Coordinate, implement and administer personnel development/training and safety/emergency procedures
• Review and approve all purchasing, travel and promotional expense activity
• Work extended and/or irregular hours including nights, weekends and holidays
• Carries out supervisory responsibilities in accordance with all Legend Global policies and applicable laws
• Responsibilities include interviewing, hiring, and training employees
• planning, assigning, and directing work
• appraising performance
• rewarding and disciplining employees
• addressing complaints and resolving problems

• Bachelor’s degree from an accredited four-year college or university
• Minimum of five (5) years’ industry experience with at least three (3) of those years in a management function of an arena, convention center or stadium
• Possess skills and experience in contract negotiation, business law, labor relations, union contracts, purchasing procedures, and supervising personnel
• Demonstrate knowledge in the practices and terminology of public relations programs, advertising, marketing and sales
• Plan, coordinate and direct varied and complex administrative operations
• Supervise and recognize human resource and personnel problems, deal constructively with conflict, supervise and motivate personnel, provide counsel on routine and sensitive personnel matters and execute applicable solutions
• Respond to crowd control and/or crowd management situations in a prompt and decisive manner during crisis situations
• Operate a personal computer using MS-DOS, Windows, Word, Excel and/or Lotus 1-2-3, and other standard office equipment
• Follow oral and written instructions and communicate effectively with others in both oral and written form
• Organize and prioritize work to meet deadlines
• Work effectively under pressure and/or stringent schedule and produce accurate results
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment
• Be licensed and insured to operate a motor vehicle in the United States
• Remain Flexible and adjust to situations as they occur
• Excellent communication and interpersonal skills and organizational ability
• Ability to work with and maintain highly confidential information is required
• Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment
• Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description
• Ability to anticipate problems and implement immediate corrective action
• Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry
• Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning
• Considerable knowledge of safety regulations and other federal, state or local laws and regulations
• Strong orientation towards hospitality/customer service for the meeting, convention and entertainment industry
• Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management
• Effective supervisory skills. Ability to deal effectively with human resource and personnel problems
• to deal constructively with conflict
• to motivate, provide counsel and execute applicable solutions
• Ability to manage a facility of same size and type

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan