Assistant General Manager

• Serve as the co-captain to the General Manager, overseeing all aspects of hotel operations with a focus on guest and employee satisfaction, financial performance, and revenue generation
• Lead a high-energy team to deliver the Aloft brand service strategy
• Manage daily shift operations across all departments—Front Office, Housekeeping, and Engineering—especially in the General Manager's absence
• Oversee the execution of meetings and events in the 4,000 sq ft of event space, ensuring all Banquet Event Orders (BEOs) and brand setup standards are met
• Direct daily breakfast service, the W XYZ bar, and evening food offerings
• monitor inventory, food costs, and compliance with health and alcohol service regulations
• Maintain strict oversight of the airport shuttle service, ensuring scheduling aligns with peak flight times and safety protocols are followed
• Review financial statements, sales reports, and activity data to identify cost-reduction opportunities and drive property profitability
• Support HR activities including recruiting, hiring, and conducting thorough orientations to foster a culturally diverse and high-performing workplace

• High school diploma or GED
• 4 years of experience in guest services, front desk, housekeeping, or related professional area. OR a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, or Business Administration
• 2 years of experience in the guest services, front desk, or housekeeping area. Prior supervisory experience in Food and Beverage or as a Department Head
• Adaptability: Ability to thrive in a high-pressure, fast-paced airport hotel environment
• Technical Proficiency: Expert knowledge of Property Management Systems (PMS) and Microsoft Windows
• Physical: Ability to stand for an entire shift and work a flexible schedule, including early mornings, evenings, weekends, and holidays

Prior supervisory experience in Food and Beverage or as a Department Head

• Health Benefits available via Blue Cross Blue Shield
• Dental
• Vision