Assistant General Manager Job at Marriott Bonvoy (Houston)

Assistant General Manager

Marriott Bonvoy

Location:
United States , Houston

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

59000.00 - 80000.00 USD / Year

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Job Description:

Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.

Job Responsibility:

Verifies that all brand standards are being maintained in each area of the property
Verifies that all team members meet or exceed all brand requirements
Manages the operation of all property departments
Promotes both Guarantee of Fair Treatment and Open Door policies
Verifies that a viable key control program is in place
Maintains current licenses and permits as prescribed by local, state and federal agencies
Provides a safe working environment in compliance with OSHA/MSDS
Manages all finance and accounting functions
Complies with all corporate accounting procedures
Performs required annual Quality audit with GM and RD
Stays readily available/approachable for all employees
Leads by example
Assists/teaches team managers scheduling
Provides excellent customer service
Assists employees in understanding guests ever-changing needs and expectations
Verifies that orientations for new team members are thorough and completed in a timely fashion
Verifies that property hiring practices comply with I-9, and EEO requirements

Requirements:

High school diploma or GED
4 years experience in the guest services, front desk, housekeeping, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the guest services, front desk, housekeeping, or related professional area